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- Location
- Remote (United States)
- Type
- Remote · Full-time
- Open until
- Oct 21, 2026
Skills
- Customer success
- Customer support
- Product marketing
- CSS
About the role
Your ImpactThe Vice President of Customer Success & Enablement leads DISCO 's Customer Success organization, setting the strategy, programs, standards, and operating cadence for how the team drives client value and consumption growth. They manage the CS leadership team and, through them, the broader CSM organization to oversee account planning, performance management, and professional development across the team. They also own the enablement function which includes client training, playbooks, and adoption programs. They must partner closely with Sales, Product, Marketing, and Finance to ensure Customer Success operates as a reliable, high-performing part of the company's go-to-market organization.
What You'll Do
• Drive Customer Value Realization: Builds and scales department-wide programs that help clients realize the full value of DISCO through proactive engagement, driving the adoption of strategic product capabilities, and other value-driving initiatives tailored to each account. …
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