Salesforce Support Analyst - Full Remote

Category: IT Services Location: Fort Colombo Sri Lanka For an international organization in New York, we are urgently looking for a REMOTE Salesforce Support Analyst. Candidates need to be fluent in English. All positions are long-term. This position is open for contractors and employees. Candidates need to be able to work 4-6 hours per day in the normal office hours of New York, US. Example 9 AM NY time equals 7:30 PM. Tasks and responsibilities: • Work with an agile team to manage support activities for Salesforce, Conga Composer, and Form Assembly implementations; • Provide end-user support • Perform system configurations such as working with custom objects, triggers, and workflows. • Create and maintain Conga Reports; • Create and maintain Form Assembly forms/campaigns; • Create and maintain complete documentation for configuration specifications; • Assist with system maintenance; …